Privacy policy
Last Updated: March 10, 2026
Puffo Goofs ("Puffo Goofs", "we", "our", or "us") operates this website and online store, including all related information, content, features, tools, products, and services (the "Services"), to provide you with a personalized shopping experience. Our store is powered by Shopify technology.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our Services.
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and disclosure of your personal information.
By accessing or using our Services, you confirm that you have read and understood this Privacy Policy.
Personal Information We Collect
"Personal information" means any information that identifies you or can reasonably be linked to you. It does not include anonymous or properly de-identified information.
Depending on how you use our Services, we may collect the following information:
Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
Payment Information
- Payment method
- Payment confirmation
- Transaction details
Please note that payment card information is securely processed by our payment providers and is never stored by Puffo Goofs.
Account Information
- Username
- Password
- Preferences
- Account settings
Order Information
- Products viewed
- Products added to cart
- Purchases
- Returns
- Exchanges
- Cancellations
Customer Support
Information you provide when contacting our support team.
Device Information
- IP address
- Browser type
- Device identifiers
- Network information
Usage Information
Information about how you interact with our website and Services.
How We Collect Information
We may collect information:
- Directly from you
- Automatically through cookies and similar technologies
- Through trusted service providers
- Through advertising and business partners
How We Use Your Information
To Process Your Orders
Including payments, shipping, returns, exchanges and customer account management.
To Personalize Your Experience
To recommend products, improve our website and provide a better shopping experience.
Marketing
To send newsletters, promotional offers and personalized advertising (only where permitted by applicable law).
Security
To detect fraud, prevent abuse and protect our customers and platform.
Customer Support
To respond to your questions, requests and order-related inquiries.
Legal Compliance
To comply with applicable laws, regulations and legal obligations.
Sharing Your Information
We may share your information:
- With Shopify and trusted service providers
- With logistics and delivery partners
- With payment processors
- With marketing partners where legally permitted
- When required by law
- In connection with business transfers or corporate transactions
- With affiliated companies when necessary
We never sell your personal information.
Shopify
Our store is hosted by Shopify.
Shopify processes certain personal information to provide and improve the shopping experience. Your information may be transferred and processed in countries outside your own as part of Shopify's global infrastructure.
For more information, please visit:
https://privacy.shopify.com/en
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of those websites.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
Security & Data Retention
We use appropriate technical and organizational measures to protect your information.
However, no method of internet transmission or electronic storage is completely secure.
We retain your personal information only for as long as necessary to:
- Fulfil your orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Enforce our agreements
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Request a copy of your data
- Restrict certain processing activities
- Object to marketing communications
- Withdraw consent where applicable
To exercise any of these rights, simply contact us.
Complaints
If you have concerns about how we process your personal information, please contact us first.
If applicable under your local laws, you may also file a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred to countries outside your country of residence.
Whenever this occurs, we rely on appropriate legal safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be published on this page with a revised "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Puffo Goofs
© 2026 Puffo Goofs. All rights reserved.